Nokia Siemens grabs outsourcing job from Vodacom Tanzania

Nokia Siemens Headquarters

 

By Prince Osuagwu

Vodacom Tanzania may have seen Nokia Siemens Networks as a dependable ally in its quest to transform its network operations. The transformation itself, is meant to improve performance and give quality service to its nine million subscribers. 

That could account for why it has just outsourced the management, operation, and maintenance of its network to Nokia Siemens under a five-year managed services contract.  The contract would give Nokia Siemens the opportunity of extending its it strong presence in eastern Africa to manage, operate and maintain Vodacom’s network to reduce operating costs.  

In addition, the vendor will provide its energy solutions  with Managed Energy Services to reduce Vodacom’s energy consumption, improving efficiency.

An excited Vodacom Tanzania managing director, Dietlof Mare, explained that  “we are committed to providing a world-class customer experience, so we trust Nokia Siemens Networks with one of our most vital assets, our network, to help us realize greater network and operational efficiency. The deal will help us consolidate our strong position in a highly competitive market.”

This is even as the head of Global Services, Nokia Siemens Networks, Armando Almeida, added that  “this agreement is a key milestone in our engagement with Vodacom and shows our strong commitment to operators in Africa. “We will apply the experience we’ve gained in other emerging markets with our global best practice in network operations to help Vodacom achieve world-class network quality and operational efficiency. Our aim is to allow Vodacom to focus on its core business and deliver greater value to its shareholders.”

“We look forward to integrating Vodacom Tanzania operations team into our global services team. We are excited about the synergies and opportunities that will be created as we begin to work together,” added Almeida.

 Under the managed services contract, Nokia Siemens  will provide full network operations for Vodacom Tanzania . The vendor will take over complete responsibility for the existing Network Management Center and operations across the radio, transmission and core networks, as well as network planning and optimization. As part of the agreement, 124 Vodacom Tanzania employees will transfer to Nokia Siemens Networks.

As part of the contract, Nokia Siemens Networks will deploy 338 hybrid energy solution sites to help Vodacom Tanzania enhance energy efficiency and reduce energy cost. The operator will also benefit from increased savings in operating costs by applying Nokia Siemens Network’s architecture design skills, and its proven managed service capabilities, such as first line maintenance and remote service delivery for site energy management. As part of the deal, Nokia Siemens Networks will also implement remote management of energy with its green energy control service designed to ensure optimal use of field resources. It includes monitoring of all energy sources as well as corrective and preventive site maintenance.